Sign in to unlock valuable content and features from our AI-driven platform. Receive timely technology updates and the latest information from the solution providers who can help you realize your goals.
Start your journey by entering your name and email address below:
Please confirm your email address!
We are going to send a confirmation email to your email address to let you receive timely technology updates and the latest information from the solution providers who can help you realize your goals.
Initializing
Loading
Solgari Customer Engagement for Microsoft Teams and Dynamics 365
Looking to improve how your organization connects with customers? Look no further. Discover how Solgari seamlessly integrates with Microsoft Teams and Dynamics 365 to create a comprehensive communication solution that empowers you to streamline customer interactions, drive satisfaction and hone your competitive edge. If you have any questions or would like a personalized consultation, please don't hesitate to reach out. The Happens Here Partners team is ready to assist you in leveraging these Microsoft solutions to their fullest potential.
Frequently Asked Questions
What is Solgari's Customer Engagement solution?
Solgari's Customer Engagement solution integrates with Microsoft Teams and Dynamics 365 to enhance customer service by allowing employees to connect with customers through various channels such as chat, voice, SMS, or social media. It uses skills-based routing to match customer inquiries with the right agents, ensuring efficient and effective communication.
How does Solgari improve customer interactions?
Solgari equips agents with comprehensive information about customer history, previous conversations, and current sentiment, all within a single application. This allows agents to provide informed responses and quickly connect with specialists when needed, ultimately improving the overall customer experience.
What impact does Solgari have on customer satisfaction?
By providing real-time insights into customer sentiment and ensuring that inquiries are handled promptly and accurately, Solgari positively impacts customer satisfaction. The solution enables organizations to respond effectively to customer needs, fostering a sense of understanding and care.
"His methodical and personable approaches have always held him in the highest regard with his customers whom I know. Both when working alongside one another, and on a reciprocal basis. A truly nice guy who will always go the extra mile regardless of reward, without a doubt the most selfless referral partner anyone could hope to know."
Jeff
Manager
"I have known and worked with Bill for over 2 years. We have collaborated on a number of projects together and I can honestly say that his creativity, planning and implementation around Avaya and its implementation has always impressed me. He has a fantastic method of engaging anyone who works with him by using clear and concise language and always states a very consistent & clear vision. "
Our all-in-one cloud phone system connects your entire company. Everyone, anywhere, on any screen, is ready for business on Avaya Cloud Office.
Video meetings: HD quality audio and video conferencing, screen sharing and more. Messaging: Team messaging that’s perfect for collaboration with file sharing & more. Phone: A robust & reliable business phone system, including business SMS and call management.
Call
A cloud-based phone system that works the same in the office, on the go, or from home. HD-quality voice calls connecting your business like never before.
Chat
Connect with your team across the hall or across the globe, send 1:1 messages, have group chats, or use SMS – an all-in-one app on almost any device you use.
Meet
Effortlessly move from the chat environment to a full-scale video meeting room for face-to-face wherever you are.
Collaborate
Share files, swap ideas, complete tasks, track your meetings – all the items that make your personal workflow, your teams, and your business run smoothly all in one.
Fax
Send and receive unlimited faxes on most plans with mobile internet faxing.
Get Started Today
Ready to order? Get in touch with an Avaya Sales Representative today
Unlimited phone calls
Toll-free or local numbers
10000 toll-free minutes per month
Voicemail-to-text
Unlimited audio meetings
Unlimited video conferencing with up to 200 participants
"I have known and worked with Bill for over 2 years. We have collaborated on a number of projects together and I can honestly say that his creativity, planning and implementation around Avaya and its implementation has always impressed me. He has a fantastic method of engaging anyone who works with him by using clear and concise language and always states a very consistent & clear vision."
Michelle
Founder
"I have known Bill for 3 years and cannot recommend him highly enough to potential clients, investors, or business partners. Bill is a committed and driven professional with a keen eye for detail and the ability to form excellent working relationships. I would thoroughly recommend working with him whether as a client or business partner."
Michael
CEO
"His methodical and personable approaches have always held him in the highest regard with his customers whom I know. Both when working alongside one another, and on a reciprocal basis. A truly nice guy who will always go the extra mile regardless of reward, without a doubt the most selfless referral partner anyone could hope to know."
Jeff
Manager
"Bill mentored me and gave me some great advice on how to take my business using Avaya. Thanks to Bill my business has grown and evolved in a way I would never have considered. His advice was invaluable. I highly recommend him!"
Happens Here Partners is an advanced IT systems integration company focused on business efficiency and infrastructure optimization. As a fully engaged company, we specialize in providing network support services to businesses and campuses all over.
The Mission of Happens Here Partners is to transform the way in which companies purchase, maintain, and upgrade their current IT equipment and provide IT infrastructure improvements with business solutions which help organizations run more efficiently and securely, create a competitive advantage, and scale to serve its business and client needs.
.png "Happens Here Partners")
Sign in with LinkedIn
