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    AI and the Art of Customer Experience

    Today's customer service falls short of expectations, with many people expressing frustration at having to explain their issues repeatedly or dealing with unintelligent chatbots. That's where AI-enhanced customer service centers come in. With Webex Contact Center, you can harness the power of AI to offer your clients rapid engagement, swift solutions, and context to their encounters - the top factors that contribute to customer satisfaction. Not only do customers receive faster agent response times, but companies also see reduced average handling times, thanks to AI-generated summaries. Explore our latest infographic to learn more about how 85% of Webex Contact Center customers are improving customer engagement with AI features. As a Cisco technology reseller, we're on hand to help you unlock the transformative potential of AI. Contact us to get started today!

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    AI and the Art of Customer Experience published by Happens Here Partners
    Happens Here Partners | Advanced IT Systems Integration Company

    Unified
    Communications

    Lower costs and improve efficiency with cloud based voice and business applications.
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    Avaya - Call, Meet, Message and More

    Our all-in-one cloud phone system connects your entire company. Everyone, anywhere, on any screen, is ready for business on Avaya Cloud Office.
    Video meetings: HD quality audio and video conferencing, screen sharing and more.
    Messaging: Team messaging that’s perfect for collaboration with file sharing & more.
    Phone: A robust & reliable business phone system, including business SMS and call management.

    Call

    A cloud-based phone system that works the same in the office, on the go, or from home. HD-quality voice calls connecting your business like never before.

    Chat

    Connect with your team across the hall or across the globe, send 1:1 messages, have group chats, or use SMS – an all-in-one app on almost any device you use.

    Meet

    Effortlessly move from the chat environment to a full-scale video meeting room for face-to-face wherever you are.

    Collaborate

    Share files, swap ideas, complete tasks, track your meetings – all the items that make your personal workflow, your teams, and your business run smoothly all in one.

    Fax

    Send and receive unlimited faxes on most plans with mobile internet faxing.

    Get Started Today

    Ready to order? Get in touch with an Avaya Sales Representative today
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    • Unlimited phone calls
    • Toll-free or local numbers
    • 10000 toll-free minutes per month
    • Voicemail-to-text
    • Unlimited audio meetings
    • Unlimited video conferencing with up to 200 participants
    • Unlimited internet fax
    • Automatic call recording
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    Reviews

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    "I have known and worked with Bill for over 2 years. We have collaborated on a number of projects together and I can honestly say that his creativity, planning and implementation around Avaya and its implementation has always impressed me. He has a fantastic method of engaging anyone who works with him by using clear and concise language and always states a very consistent & clear vision."
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    Michelle
    Founder
    "I have known Bill for 3 years and cannot recommend him highly enough to potential clients, investors, or business partners. Bill is a committed and driven professional with a keen eye for detail and the ability to form excellent working relationships. I would thoroughly recommend working with him whether as a client or business partner."
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    Michael
    CEO
    "His methodical and personable approaches have always held him in the highest regard with his customers whom I know. Both when working alongside one another, and on a reciprocal basis. A truly nice guy who will always go the extra mile regardless of reward, without a doubt the most selfless referral partner anyone could hope to know."
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    Jeff
    Manager
    "Bill mentored me and gave me some great advice on how to take my business using Avaya. Thanks to Bill my business has grown and evolved in a way I would never have considered. His advice was invaluable. I highly recommend him!"
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    Happens Here Partners

    Happens Here Partners is an advanced IT systems integration company focused on business efficiency and infrastructure optimization. As a fully engaged company, we specialize in providing network support services to businesses and campuses all over.

    The Mission of Happens Here Partners is to transform the way in which companies purchase, maintain, and upgrade their current IT equipment and provide IT infrastructure improvements with business solutions which help organizations run more efficiently and securely, create a competitive advantage, and scale to serve its business and client needs.