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Inside the SOC
Organizations face nonstop threats, but few truly understand how a security operations center responds. This video gives you a rare inside look at the SOC, showing how analysts work to detect and neutralize risks in real time. Watch the video to understand why SOC capabilities are essential to business resilience. Contact Happens Here Partners to learn how these services can strengthen your security strategy.
Frequently Asked Questions
How does the SOC utilize data for threat detection?
The SOC relies heavily on data from the past 30 days to predict and manage the next 30 days. By analyzing heat maps and workload data, we ensure that we have the appropriate staffing levels to handle the current work volume. This data-driven approach allows our analysts to quickly identify potential threats and respond effectively.
What is the process for investigating incidents?
When a potential incident is detected, our SOC analysts begin by assessing the situation. If they identify suspicious activity, they may reach out to the client for clarification. The investigation often involves looking for additional indicators to confirm the nature of the threat. If necessary, we can also involve our threat response unit to assist with analyzing any artifacts or malware samples.
How does the SOC maintain communication with clients during incidents?
Maintaining clear and consistent communication with clients during an incident is crucial. We prioritize keeping everyone informed and on the same page throughout the investigation process. This ensures that all parties are actively working towards a resolution and that the client understands the steps being taken to address the incident.
"His methodical and personable approaches have always held him in the highest regard with his customers whom I know. Both when working alongside one another, and on a reciprocal basis. A truly nice guy who will always go the extra mile regardless of reward, without a doubt the most selfless referral partner anyone could hope to know."
Jeff
Manager
"I have known and worked with Bill for over 2 years. We have collaborated on a number of projects together and I can honestly say that his creativity, planning and implementation around Avaya and its implementation has always impressed me. He has a fantastic method of engaging anyone who works with him by using clear and concise language and always states a very consistent & clear vision. "
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"I have known and worked with Bill for over 2 years. We have collaborated on a number of projects together and I can honestly say that his creativity, planning and implementation around Avaya and its implementation has always impressed me. He has a fantastic method of engaging anyone who works with him by using clear and concise language and always states a very consistent & clear vision."
Michelle
Founder
"I have known Bill for 3 years and cannot recommend him highly enough to potential clients, investors, or business partners. Bill is a committed and driven professional with a keen eye for detail and the ability to form excellent working relationships. I would thoroughly recommend working with him whether as a client or business partner."
Michael
CEO
"His methodical and personable approaches have always held him in the highest regard with his customers whom I know. Both when working alongside one another, and on a reciprocal basis. A truly nice guy who will always go the extra mile regardless of reward, without a doubt the most selfless referral partner anyone could hope to know."
Jeff
Manager
"Bill mentored me and gave me some great advice on how to take my business using Avaya. Thanks to Bill my business has grown and evolved in a way I would never have considered. His advice was invaluable. I highly recommend him!"
Happens Here Partners is an advanced IT systems integration company focused on business efficiency and infrastructure optimization. As a fully engaged company, we specialize in providing network support services to businesses and campuses all over.
The Mission of Happens Here Partners is to transform the way in which companies purchase, maintain, and upgrade their current IT equipment and provide IT infrastructure improvements with business solutions which help organizations run more efficiently and securely, create a competitive advantage, and scale to serve its business and client needs.
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